With ILTI, you can count on quick responsiveness and extensive support. We build trustful after-sales partnerships with all our customers, to make sure to assist you throughout the entire lifespan of your machinery.

Standard support service

Quick and efficient. More than 95% of our interventions concern the installation of machinery and equipment, but in case of any malfunction, our skilled service team will work it out in the blink of an eye. With an average response time of 4 hours, a technician can reach you in 24-48 hours in case of urgencies.

Remote support service

To speed up the timing and reduce costs, we offer a remote support service for minor interventions. With live conversations and remote control on the machinery, support will be easy, fast and convenient, while costs will be limited to an hourly service rate.