With ILTI, you can count on quick responsiveness and extensive support. We build trustful after-sales partnerships to make sure to assist you throughout the entire lifespan of your machinery.
Standard Support Service
Quick and efficient. More than 95% of our interventions concern the installation of machinery and equipment, but in case of any malfunction, our skilled service team will work it out in the blink of an eye. With an average response time of 4h, a technician can reach you in 24-48h in case of urgencies.
Remote Support Service
Want to speed-up timing and reduce costs? Our remote support service is here for you. With live conversations and remote control of the labeller, support will be easy, fast and convenient, while costs will be limited to an hourly service rate.